DISCHARGE PROCESS

• Once the treating consultant and the attendant feel the client is fit and fine, the time for discharge comes. Usually, discharges are decided in the morning rounds depending on the current condition of the client.
• Once the discharge is ordered by the treating consultant, it is communicated to the nurses in the ward.
• The discharge process is initiated by the attending nurse and it is communicated to the billing section.
• The hospital has to be given about three hours to complete all discharge formalities after the treating consultant has advised discharge. Regular discharges are processed after 2 pm only.
• On the other hand, the final bill amount will be communicated to the client’s attendant within an hour of the doctor’s discharge order. The attendants should be ready to pay the bills and collect the receipt by noon.
• Smooth payment of bills on time optimises everyone’s interest. A highly skilled and dedicated team of personnel are at work to ensure your stay as an inpatient is pleasant and comfortable. But your spontaneous cooperation makes their task easier.
• A discharge summary will be given to the client before leaving the ward. In case the client needs a medical leave certificate, the client/attendant has to inform the doctor or nurse in advance so that it can be prepared before the client leaves the ward.
• The nurse will hand over the signed discharge summary, which includes the doctor’s advice on further follow-up treatment, medication prescription, and other relevant documents at the time of discharge.

• Normal Discharge After 2.00 pm only.
• Mode of Payments – Cash, Credit Card (Master/Visa), Debit Card (Master/Visa/Maestro), UPI.
• Online Fund Transfer Please contact Billing In-Charge for details.
• For medical insurance claims, inform the admission counsellor during admission and collect the attested reimbursement form during discharge. There is no cashless facility available.
• The minimum discharge process time is 3 hours after the advice for discharge by the treating consultant.
• Medical Certificates are issued to patients as per requirement based on the facts available. This certificate is available on request from the treating consultants between 10:00 A.M. and 5:00 P.M. on all working days.
• Feedback: Vazhikatti welcomes your valued feedback about your experience with our overall service quality and we request you to give your feedback in the Google review section. We want to learn from your opinions / suggestions and bring the necessary changes to improve patient care.