Patient care

GUIDELINES FOR PATIENT & ATTENDENTS

GENERAL RULES
  • Please do not wash your personal clothes on the hospital premises.
  • Please do not tip any hospital personnel.
  • All payments and bill settlements must be made only at the cash counter and against a proper receipt.
  • Clients, attendants, or visitors are not allowed to consume alcoholic beverages, illegal drugs, or loiter on the premises while within the hospital.
  • Please avoid bringing costly items like jewellery or valuable items to the hospital. There is a possibility that they will be misplaced or lost. The hospital administration will not be held accountable for any such misplacements or losses.
  • Please do not make use of candles, agarbattis, lighters, matchboxes, etc. because they can cause a hazard in a hospital and can also set off our sensitive smoke detecting system.
  • If the condition of the patient in the room requires it, nursing staff may limit the number of visitors.
  • Please cooperate with security and other staff.
  • Please use the staircase while coming down.
PATIENT & ATTENDANT RIGHTS

As a patient or attendant, you have the following rights:
  • Be treated with dignity and respect in a safe and clean environment, regardless of your age, gender, race, origin, religion, sexual orientation, or disabilities.
  • Be addressed by your proper name and be informed about the names of the doctors, nurses, and other healthcare team members involved in your care.
  • In care discussions, examinations, and treatments, your privacy, dignity, and confidentiality are fully protected.
  • Your doctor must provide a clear and understandable explanation of your diagnosis, as well as the benefits and risks of each treatment, expected outcome, and change in medical condition.
  • Be protected from physical abuse and neglect.
  • Get information from the hospital about the anticipated cost of treatment and payment policies.
  • As per protocol, request a copy of your medical records.
PATIENT & ATTENDANT RESPONSIBILITIES

As a patient or attendant, you are accountable for:
  • For keeping appointments, being on time for appointments, and informing the hospital if you cannot adhere to the appointment timing.
  • For providing complete and accurate information, including your full name, address, mobile number, date of birth, particulars of next-of-kin, employer, past illness, and medication details wherever required.
  • For actively participating in your treatment plan and keeping your doctors and nurses informed of the effectiveness of your treatment.
  • To be courteous and respectful to all hospital staff, other patients, and visitors; to follow hospital rules and safety regulations; to consider noise levels, privacy, and the number of visitors; and to adhere to the No Smoking policy.
  • Make sure you understand all of the instructions before signing the consent forms.



Psychiatric Hospital | Guidelines For Patients and Attendents

Psychiatric Hospital | Guidelines For Patients and Attendents

Inpatient Mental Health Facility in Coimbatore

Inpatient Mental Health Facility

Inpatient Mental Health Facilities in Clinic
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